Power Redundancy and Reliability
The primary reason businesses use colocation is to ensure their hardware remains powered 24/7. Look for providers that offer N+1 or 2N redundancy for power distribution. This means having backup generators and Uninterruptible Power Supply (UPS) systems ready to kick in instantly if the main utility power fails.
Carrier-Neutral Connectivity
A carrier-neutral facility allows customers to choose their own network providers. Rather than being locked into one ISP, you want a facility that hosts multiple fiber providers. This enables you to select the best network performance and pricing for your specific needs.
Physical and Logical Security
Security is a non-negotiable aspect of colocation. You should look for facilities that feature 24/7 onsite security staff, biometric access controls, cage-level surveillance, and mantraps. The provider should also be able to demonstrate adherence to compliance standards such as SOC 2, HIPAA, or PCI-DSS depending on your industry.
Scalability and Power Density
As your business grows, your compute needs will change. Evaluate whether the provider can easily accommodate new racks or if they can support high-density configurations. If your equipment generates significant heat, ensure the facility uses advanced cooling technology, such as hot-aisle containment, to manage power density effectively.