Privacy Policy

Personal Information: We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Submit a product, software, or service provider for review
• Purchase a business listing plan
• Contact us through our contact form
• Create an account on our platform

This information may include your name, email address, company name, website URL, and billing details.

Payment Information: When you purchase a listing plan, payment is processed securely by our third-party payment processor, Razorpay. We do not store your credit card number, CVV, or full payment card details on our servers. Razorpay collects and processes your payment information in accordance with PCI DSS (Payment Card Industry Data Security Standard) requirements. We may receive and store:

• Transaction ID and order reference
• Payment status (success/failure)
• Amount paid and currency
• Partial card information (e.g., last 4 digits) for your reference

Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Process payments and deliver purchased listing services
• Send payment confirmations, receipts, and service-related communications
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service and updates
• Send you newsletters and marketing communications (with your consent)
• Process submissions and review requests
• Find and prevent fraud, unauthorized transactions, and security issues

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly, including payment processing
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences (e.g., language)

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Payment Processor (Razorpay): Your payment information is shared with Razorpay to process transactions. Razorpay's privacy policy governs their use of your data. Learn more at razorpay.com/privacy
• Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., email delivery, analytics)
• Legal Requirements: We may disclose your information where required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• With Your Consent: We may disclose your information for any other purpose with your consent

All payment transactions are processed through Razorpay, a PCI DSS Level 1 certified payment gateway. This means:

• Your card details are encrypted using industry-standard SSL/TLS encryption
• We never have access to your full card number or CVV
• Payment data is handled in compliance with international security standards
• Razorpay uses advanced fraud detection and prevention measures

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Transaction records are retained for the duration of your listing plus an additional 12 months for dispute resolution and accounting purposes
• Account information is retained until you request deletion
• Analytics data is retained in anonymized form

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at utsav.prajapati@findalternatives.net

If you have any questions about this Privacy Policy, please contact us:

• Email: utsav.prajapati@findalternatives.net
• Website: findalternatives.net/contact